CUSTOM ORDER PROCESS                                    

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Here is a little bit about the Custom Order PROCESS so you know a bit about what to expect before we get started 

(note: This is not the same as a text personalization of one of my existing designs. If you want different wording you can leave me a note at checkout or see my FAQ for more information:)

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STEP1 FILL OUT FORM above with basic description of what you have in mind and I will get back to you with some questions like the ones below depending on what you have in mind that you want created. 

 

STEP 2  SEND AN IMAGE-On charms and pendants, you will send me an outline image of the piece you would like by email at info@christyrobinsondesign.com & I will let you know if it will translate as an outline piece. (Note: Crisp black outlines work best as opposed to images that focus heavily on facial features as those don't really  translate to a cut out piece in most cases:) 

 

STEP 3 SEND MEASUREMENTS-At this time please let me know approximate measurement  you would like it to be , for example most small pendant are around 3/4" -1"  in size, just a ball park idea to start really helps with the price quote and also the CHAIN LENGTH if it is a necklace, 16",18", 20" etc. I can make it whatever length you like.  If you know all this at the time you send your image feel free to send this as one email:)

 

STEP 4 CHOOSE YOUR METAL-choose either recycled aluminum, brass, copper, recycled sterling silver,rose gold filled or yellow gold filled. (If you know all of steps 1-4  feel free to send them as one email :)

 

STEP 5 PRICE QUOTE-Once I get the workable image,pendant size,chain length,metal choice I then will give you a price quote. TIME ESTIMATE- I will also give you a time estimate when it may be completed.  TIP: You can gauge a ball park price based on similar designs that are around the same size, metal and complexity as existing designs in my shop.

 

STEP 6 SEND YOU AN INVOICE Once you get your price quote If you decide to make a piece ,I will then send you an invoice via email and once that is paid I will get started making your custom jewelry item.

 

STEP 7 APPROVAL- Once your item is completed, I will send you images for approval before I ship it out so you will have a chance to make adjustments if needed. I may also need to ask some questions for clarifications along the way and if you have questions yourself feel free to contact me as well. 

 

STEP 8 SHIPMENT -Once all are approved I will mail out your new jewelry item via USPS.

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Note: Custom orders can take approx.10-20 business days depending on the complexity of the piece. It may also take longer if it is placed around the holiday season so it is always helpful to plan holiday gifts a bit in advance. I usually cut off taking custom orders from around Thanksgiving and do not resume these until January 1st.

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~CUSTOM ORDER THAT DOES NOT REQUIRE AN OUTLINE IMAGE-This is the same process if you would like something such as rings, bracelets etc.  fill out the form above to get started or contact me at info@christyrobinsondesign.com

 

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